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FAQ
Frequently asked questions
Yes! We do that
First option- to fill out the customizing box under each individual product
Second option- you could send a detailed invoice or order through our email address (zoenaeofficial@gmail.com) please label as Boutique Purchase Order in All Caps! We also, need for you to leave Contact Info. specify order.
If you purchased two seperate orders, you will pay shipping according to each order placed. Please, again I say Please! Purchase your order in one single transaction to be charged for shipping only once.
We ship through USPS
We ship withing the United States and Internationally
Texas- 3-5 business days
Outside of Texas/United States- 5-7 business days
Internationally- 7-14 business days or more depending on customs
Customs Shipping and Fees- Customers are responsible!
Lost or Damaged- Please reach out to us within 7 days to fix the issue.
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